ACADEMIA: Clases Virtuales para certificación PMP con la UNA / ACADEMIA: Virtual PMP classes experience with the National University (UNA).
VERSIÓN EN ESPAÑOL / ENGLISH VERSION BELOW
La enseñanza es desafiante. Y la enseñanza durante los tiempos del COVID lo es aún más: imagine hacer la reingeniería completa de un curso diseñado para la experiencia presencial y migrarlo a una plataforma completamente virtual, y hacerlo con la presión de una fecha límite previamente comprometida. Bueno, ¡desafío aceptado! Tengo el honor de enseñar en la “Universidad Nacional” (UNA), una de las mejores universidades de la región, y ya teníamos la clase de preparación para el examen PMP en nuestras agendas cuando se impuso la cuarentena en el país. Sin embargo, en pocos días nos reinventamos. El plan de estudios se adaptó, el aula virtual se cargó con variedad de recursos en línea, la plataforma Zoom estaba lista y se disponía de un enfoque virtual del tiempo de clase.
El ingrediente secreto para el éxito reside (como siempre) en transmitir humanidad a la distancia, utilizando una variedad de herramientas como el humor, calidez interpersonal, la narración de historias, las anécdotas y un uso deliberado y consciente de la voz como una extensión del Yo. Además, utilizo frecuentemente los nombres de los participantes como una forma de mantener a los estudiantes enfocados. También estamos privilegiando mucha participación en vivo: ejercicios conjuntos, preguntas tipo “por qué”, indagaciones de pensamiento crítico a los asistentes; todo esto junto con una agenda predefinida que guía las prioridades y establece fases estratégicamente planificadas para cada momento de la sesión. Asimismo, estoy haciendo un seguimiento diario a través de otros medios (principalmente, correo electrónico y chat), para nunca perder el impulso y proporcionar una plataforma rápida para preguntas y dudas.
En resumen, ha sido – y es, pues no hemos terminado – una verdadera experiencia de aprendizaje. El curso se compone de 12 sesiones de 3 horas cada una. Al final de este viaje, espero emerger como un mejor maestro y persona, mejor preparado para impartir nuevos cursos en línea en el contexto de esta “nueva normalidad”. Mi agradecimiento a la UNA / Progestic / Educación Continua por la confianza en mis habilidades y para toda la clase que dijo “sí” al desafío de prepararse para el examen durante los tiempos COVID: ¡atención, nuevos PMPs muy próximamente!
Fernando
ENGLISH VERSION / VERSIÓN EN ESPAÑOL ARRIBA
Teaching is challenging. And teaching during COVID times is even more exigent: imagine re-engineering a course designed for face-to-face experience to a completely virtual platform, and doing it with the pressure of a pre-committed deadline. Well, challenge accepted! I have the honor of teaching at the “Universidad Nacional” (UNA), one of the best universities in the region, and we had the PMP exam preparation class already in our agendas when national quarantine was enforced. In a couple days, we re-grouped. The curricula was adapted, the virtual classroom was loaded with online resources, Zoom platform was ready and a virtual approach to class-time was available.
The secret ingredient for success rests (as always) in conveying humanity through the distance, using a variety of tools such as humor, rapport, storytelling, anecdotes and a deliberate, conscious use of the voice as an extension of the self. Furthermore, there is an extensive usage of participants names as a way to keep students focused. We are also privileging lots of live participation: joint exercises, “why” questions, critical thinking inquiries to the attendees; all these along with a pre-defined agenda that guides priorities and sets phases during each session. I am also doing daily follow up through other media (mainly, email and chat), so to never loose momentum and provide a quick platform for questions and doubts.
Bottomline, it has been – and it is, we are not done yet – a truly learning experience. The course is composed of 12 sessions, 3 hours each. At the end of this journey, I hope to emerge as a better teacher and person, prepared for more online courses in this “new normality”. My gratitude to the UNA / Progestic / Educación Continua for trusting my skills and to the entire class who raised to the challenge of preparing for the test during COVID times: bring it, new PMPs coming soon!
Fernando
COURSE: Delivering PMP cert preparation at INTEL CR
“In learning you will teach, and in teaching you will learn.” ― Phil Collins
Have I shared that I love teaching? If not, here it goes: I DO, I just love it. It´s just that teaching, when done from 
the heart, goes way beyond an unidirectional transfer of data: to put it in geeky terms, a network/ethernet hub can do that, in any case. The real value comes from a very different place. The best teaching puts the “professor” in a frank, open conversation with the class. The best sessions are a true exchange of perspectives, experiences and ideas, where the teacher leaves the archaic and imaginary podium so revered in the past century and becomes a facilitator. There is – and there should never be – shame in a “I don´t know” answer – both from a student or a professor. There is no disrespect in a “Let´s research together” statement and there is no better feedback than a frank, open smile from the class. And this safe exchange & study environment was what we constructed together at the latest PMP Certification Preparation course delivered to a group of leaders from INTEL Costa Rica. For over two months, and powered by the Universidad Nacional (UNA) “Open Education” area, we met every Thursday at the modern and massive local headquarters and explored together PMI´s approach to Project Management, the PMBOK, it´s interpretation and shared anecdotes, tips and knowledge: we LEARNED.
Furthermore, we simulated the actual certification exam and discussed strategies for taking the test (BTW – free tip: if you want to certify, you not only need the experience and the theory, you need preparation and a plan to attack the test per-se. In other words: you not only need to know, you need to prepare to answer efficiently). We also dared to challenge the theory, following the “start with why” principle (S. Sinek). Mind-maps, process flowcharts and “put-it-in-your-words” exercises made terms and ideas palatable and catchy. Tough topics and gray areas were not hidden and as a group, we searched for answers, with different persons serving as trailblazers at different times. And humor was a true ally to us all.
May this short post put in writing my gratitude to these excellent professionals, to the Universidad Nacional (UNA) 
and to INTEL Costa Rica: buckle up, new PMPs on the horizon – THANK YOU GUYS for all what I learned from you!
Sincerely,
Fernando
“Only those who look with the eyes of children can lose themselves in the object of their wonder.” ― Eberhard Arnold
