The project is (S/M/L/XL/XXL/XXXL). So WHAT?
Every PM suffers now and then a slight attack of anxiety when notified about the assignment of a new project. It´s just natural: he/she will have a close relationship with this “entity” for weeks, months or years, and he/she knows nothing about it. Thus, he/she jumps to the Business Case, Charter, Launch Gate document or any other available source to understand what the effort is about. Again, all good here. The part that puzzles me is how little organizations prepare to deal with the project. Let me cut to the chase: most organizations limit to a generic characterization of the effort, mainly by size; sometimes also by complexity. In a few cases there are further categorizations as per the scope, geo, nature of the effort. But the consequences of this analysis are quite limited, if any.
In my experience, for most organizations, most of the time, the sole actual result to the initial analysis (categorization) of the projects limits to allotting a predefined range of hours to the effort, in rare cases a budget. The best I´ve seen is an actual prioritization, which is not a bad thing at all, but these are scarce cases and the impact is constrained. This limited output makes me wonder if the initial set of parameters with which projects are analyzed is insufficient. Or perhaps the actual process to act upon those results is utterly flawed, if not entirely absent. Candidly, I think it’s a mix of both, but I also think that the biggest proportion of the issue relies on the latter.
I think that we need to take this topic more seriously in our organizations. It doesn’t make sense to waste time on the analysis of our projects to do it incorrectly and then to basically ignore it: this is a Portfolio Management “chronic disease”, if I may be allowed to use the analogy. I am not certain about the cure to this problem, still, I have already a couple prompt points. Let me say that a broader range of parameters to select upon (size, complexity, risk, urgency, stakeholders’ profiles, expected duration, budget) would help a lot. Then perhaps an algorithm, a formula could be used to produce a conclusion, an actual project comprehensive characterization as per the values of each one of the numbers. Finally – and more importantly – there must be a process to act upon it: there must be consequences. For example, if the project is urgent and risky, assign this type of PM, if the project is long and complex, request for a bigger management budgetary reserve. If these stakeholders are engaged, it is mandatory to inform them every two days of the status. You get the idea: the characterization of the project through pre-defined parameters derives into actual actions, guidelines, rules, strategies. I also think that using Lessons Learned and a Focus Group with the most experienced PMs would greatly benefit the creation of the mentioned algorithm (formula). I also foresee interesting opportunities for PMOs to this analytical, semiautomatic approach.
Imagine that: you would be receiving your projects with guidance, structure and “warnings”: now that would be a sight, isn´t it? Of course, these “automated” guidelines would have to be tuned & tweaked as per the project subtleties by the PM and his Team, but nothing like actually receiving insight from the shared pool of experience and knowledge of the organization – as a standard input right from the beginning. Not only that, the organization would be nudging projects toward success: better staffing, resource allocation, wisdom injection right from the launch. COOL, isn’t it?
And now… what do you think? Do you know any examples of this idea? How would you improve it? Let us hear your thoughts.
Best regards,
Fernando
